TERMS OF SERVICE
Effective Date: October 5, 2025
Please read these Terms of Service (these “Terms”) carefully. These Terms constitute a legally binding agreement between you (“you” or “User”) and SuperSuperRare Limited (“SuperSuperRare,” “we,” “us,” or “our”), governing your access to and use of our website located at www.supersuperrare.com (the “Website”) and any related services, features, content, or applications provided by us (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
These Terms include a dispute resolution provision in Section 21, which includes waivers of jury trials and class actions. Please read it carefully. It includes an opt-out option.
We may modify these Terms at any time. All changes will be effective when posted unless otherwise indicated. Your continued use of the Service after the posting of changes constitutes your binding acceptance of such changes. If you object to any changes, your sole recourse is to cease using the Service.
1. Introduction
These Terms govern your use of the Service, including but not limited to browsing the Website, purchasing credits (“Credits”), opening digital trading card packs (“Packs”), acquiring digital representations of trading cards (“Digital Cards”), redeeming physical trading cards (“Physical Cards,” together with Digital Cards, “Phygital Cards”), and utilizing our buy-back mechanism. The Service may include additional features, such as community forums or social media integrations, which are also governed by these Terms.
You represent that you are at least 18 years old (or the age of majority in your jurisdiction, if higher) and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an entity, you represent that you are authorized to bind that entity to these Terms.
By using the Service, you consent to receive communications from us electronically, including via email or through the Service, as described in Section 9.
2. Our Service
SuperSuperRare operates a platform that allows Users to purchase Credits, use those Credits to acquire and open Packs containing randomized Digital Cards, which represent ownership of corresponding Physical Cards stored securely by us or our partners. Users may redeem Digital Cards for delivery of the Physical Cards or sell them back to us via our buy-back mechanism at predetermined rates or market values, as applicable.
Purchasing and opening Packs is akin to buying traditional trading card packs in a retail setting: Users receive collectible items of inherent value, with contents determined by fixed algorithms or predefined distributions.
All Digital Cards are initially stored and managed by us on the platform in your user account. We use blockchain technology to record ownership, but you do not need to manage or connect any external digital wallets; all interactions occur through your platform account.
We act as a facilitator for transactions but are not a party to disputes between Users. All sales are final unless otherwise specified in these Terms.
3. Purchase of Credits and Packs
You may purchase Credits using fiat currency or supported cryptocurrencies through our approved payment processors. All prices are displayed at the time of purchase and are final. Purchases may incur additional fees, including but not limited to transaction fees, taxes, and payment processing fees, for which you are solely responsible.
When you use Credits to open a Pack, you receive a randomized selection of Digital Cards, each linked to a unique Physical Card stored in our secure vaults. The randomization is based on predefined probabilities disclosed on the Website, ensuring transparency. This process is a purchase of digital collectibles with guaranteed value.
Payments are processed securely, and we act as a limited payments agent for facilitating transactions. Refunds are not available except in cases of technical errors attributable to us, at our sole discretion.
You represent that all payment information provided is accurate and that you are authorized to use the payment method. We may suspend or terminate your account if we suspect fraudulent activity.
4. Phygital Cards and Redemption
Each Digital Card is a non-fungible token (“NFT”) representing ownership of a specific Physical Card, stored and managed by us in your platform account. Upon acquisition, you own the Digital Card and the right to redeem the Physical Card.
To redeem a Physical Card, you must initiate the process through your platform account, which will involve burning (destroying) the corresponding Digital Card NFT, and provide shipping details. Redemption incurs fees for shipping, handling, insurance, and any applicable taxes, payable at the time of request. We or our partners will ship the Physical Card to the address provided, subject to verification.
We store Physical Cards in secure, insured facilities. While we take reasonable measures to protect them, we disclaim liability for loss or damage except as covered by our insurance policy, details of which are available upon request.
5. Buy-Back Mechanism
We offer a voluntary buy-back program where you may sell Digital Cards back to us at a price determined by our algorithms, market conditions, or fixed rates disclosed at the time of buy-back. This is not an investment guarantee or promise of profit; prices may fluctuate, and we reserve the right to decline buy-backs at our discretion.
Buy-backs are processed through your platform account, with Credits or funds returned minus any applicable fees, via your original payment method or another method specified by us. This mechanism is provided for User convenience and does not imply any endorsement of speculative trading.
6. Initial Seller and Third-Party Agreements
If you are an initial seller providing Physical Cards for tokenization into Phygital Cards, you must enter into a separate agreement with us, representing that you own the cards free of liens, that they are authentic, and that you comply with all laws. We may share revenue from sales as outlined in such agreements.
For third-party purchases or integrations, we may facilitate connections but are not responsible for third-party terms, products, or disputes.
7. Secondary Marketplace
You may list and sell Digital Cards on approved secondary marketplaces. We are not involved in such transactions and disclaim liability for them. A royalty fee may apply to secondary sales, benefiting creators or us, as specified in the NFT metadata. All such transactions must be initiated through the platform, and we may facilitate the transfer of Digital Cards from your account.
8. User Agreements, Representations, and Warranties
By using the Service, you represent and warrant that:
- You are not located in a jurisdiction where the Service is prohibited.
- You will provide accurate information and not engage in fraudulent activities.
- You comply with all applicable laws, including anti-money laundering (AML) and know-your-customer (KYC) requirements. We may request additional information for verification.
- You understand the risks of blockchain technology, including volatility, hacks, and irreversible transactions.
- You will not use the Service for illegal purposes, such as money laundering or evading sanctions.
We reserve the right to terminate access for any breach.
9. Communications
You consent to receive electronic communications from us, including promotional materials. You may opt out of marketing communications but not transactional ones.
10. Ownership
We own all rights to the Service, including software, trademarks, and content (excluding User Content). You grant us a perpetual, royalty-free license to use any feedback or suggestions you provide.
11. License to Our Service and Content
We grant you a limited, non-exclusive, revocable license to use the Service for personal, non-commercial purposes. You may not copy, modify, or exploit the Service commercially without our written consent.
12. User Content
You are responsible for any content you upload or share (“User Content”). You grant us a worldwide, royalty-free license to use, display, and distribute User Content in connection with the Service. You represent that User Content does not infringe third-party rights.
13. Third-Party Services
The Service may link to third-party sites or services. We are not responsible for their content, privacy practices, or terms.
14. Acceptable Use Policy
You agree not to:
- Provide false information or impersonate others.
- Use automated tools to scrape data.
- Engage in harassment, spam, or illegal activities.
- Attempt to hack or disrupt the Service.
Violations may result in account suspension or termination.
15. Investigations
We may investigate suspected violations and cooperate with law enforcement, disclosing information as required by law.
16. Release
You release us from any claims arising from disputes with other Users or third parties related to the Service.
17. Indemnification
You agree to indemnify and hold us harmless from claims, losses, or damages arising from your use of the Service, breaches of these Terms, or violations of law.
18. Tax Compliance
You are solely responsible for determining and paying any taxes applicable to your transactions. We may report transactions as required by law.
19. Disclaimers
The Service is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We are not responsible for:
- Blockchain failures.
- Value fluctuations in Phygital Cards.
- Shipping delays or losses (beyond insurance coverage).
20. Limitation of Liability
To the fullest extent permitted by law, our aggregate liability for any claims shall not exceed the greater of $100 or the fees we retained from your transactions in the past 12 months. We shall not be liable for indirect, consequential, or punitive damages.
21. Dispute Resolution
In the event of a dispute, claim, or request for relief related to these Terms or your use of the Service, we agree to attempt to resolve any disagreements amicably and in good faith.
If we cannot resolve the dispute through informal means, you and SuperSuperRare agree that any remaining disputes will be handled through appropriate legal procedures in a court of competent jurisdiction, in line with the applicable laws.
Waiver of Jury Trial: You and SuperSuperRare agree to waive any right to a trial by jury in any dispute related to these Terms. You acknowledge that the dispute may be resolved by a judge and not a jury.
Waiver of Class Actions: All disputes or claims that are subject to legal proceedings shall be handled individually. You agree not to bring a class action or representative claim against SuperSuperRare, and claims of more than one user cannot be consolidated into one case.
30-Day Right to Opt-Out: You have the right to opt-out of any changes made to this section within thirty (30) days of receiving notice of the change. To opt-out, you can contact SuperSuperRare at support@supersuperrare.com, with your intent to opt-out, which should include your name, address, username (if applicable), and any relevant account details.
Severability: If any part of this section is found to be invalid or unenforceable by a court of law, the rest of the section will still remain in effect. If any part of this section conflicts with local laws or regulations, that specific part will be amended to reflect the local legal requirements, but the remaining provisions will stay intact.
This section survives termination of these Terms.
22. General
We may terminate the Service or your access at any time. These Terms do not create third-party beneficiary rights.
If any provision is held invalid, the remainder remains in effect.
For questions, contact us at support@supersuperrare.com.
23. Promotions and Giveaways
Any promotions are subject to separate rules, with no purchase necessary where required by law. Eligibility is limited to legal residents of permitted jurisdictions.
By using the Service, you acknowledge that you have read, understood, and agree to these Terms.